Privacy Policy

Last updated: 2025. Gondal Tools Pty Ltd (ABN 82 702 522 843), trading as Gondal Tools, supplies tools and hardware to customers across Perth, Western Australia. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information when you contact us, request a quote, or place an order, including your name, email address, delivery address, and details relating to your enquiry or purchase. We only collect information that is reasonably necessary for our business functions.

How We Use Your Information

We use personal information to respond to enquiries, prepare quotes, fulfil orders, deliver products, and improve our services. We do not sell or rent your personal information to third parties.

Disclosure

We may disclose personal information to service providers such as delivery companies or payment processors, solely as required to supply our products and services. Where information is disclosed to third parties, we take reasonable steps to ensure it is handled in accordance with the APPs.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. When information is no longer required, we securely destroy or de-identify it where practicable.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, by emailing ceo@gondaltools.site. We will respond within a reasonable timeframe.

Cookies and Analytics

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function as intended.

Queries and Complaints

If you have a question or complaint about our handling of your personal information, please contact us at ceo@gondaltools.site. We take privacy concerns seriously and will investigate all complaints promptly.

Overseas Disclosure

We do not intend to disclose personal information to recipients overseas. If this changes, we will take reasonable steps to ensure such recipients comply with the APPs.